At Illiana Financial we are always looking for friendly, professional individuals with a passion for helping others.  We offer competitive wages and benefits.

We are an equal opportunity employer


     

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Email your resume to: HR@illiana.org

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Job Title:  Full-Time Branch Manager

Reports To:  VP of Operations

Revision Date:  10/14

Job Summary: 

Manage Branch Operations: to drive performance results by ensuring that the branch team meets and exceeds service quality and efficiency. An energetic individual who possesses a strong work ethic, and a professional demeanor to perform Branch Manager Duties.

Key Job Duties/Activities

New Business Development, Increase Deposit Accounts, Loans, and Services

  • Responsible for building the credit union’s presence in the community and enhancing business relationships
  • Develop new business opportunities
  • Interact with Members to Cross-Sell Products and Services
  • Ability to communicate effectively with members while maintaining a standard of courtesy and professionalism
  • Resolve customer issues timely and professionally

 Branch Supervision

  • Supervise employees within the Branch
  • Delegate responsibility to employees as needed
  • Assist employees with their continuing development
  • Ensure a consistent, high level of service by coaching and leading by example
  • Perform employee evaluations when required
  • Help to collect past due accounts and/or gather current information on members
  • Other duties may be assigned as needed

 Organization:

Organize basic functions for a pleasant and functional working environment within the Branch. Positively demonstrate leadership and teamwork by proactively assisting other branch colleagues when needed as well as actively participating and contributing during meetings. 

Compliance:

This role requires keeping in compliance with company procedures and policies. Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.    

 Job Requirements:

  • A high school diploma or GED equivalent and banking experience.  College degree is a plus
  • Bilingual is a plus
  • Excellent organizational skills and the ability to multi-task
  • Individual should be a self-starter and have an interest in learning and practice a leadership approach
  • Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets
  • Demonstrate sales/business development experience and success
  • Has fundamental understanding of profitability
  • Excellent communication and interpersonal skills
  • Proven ability to demonstrate and coach exceptional member service
  • Able to communicate and function professionally with all levels of personnel across the organization
  • Strong management and prioritization skills

Essential Requirements  

  • Must be able to stand 8 hours straight
  • Capable of lifting a 10lb box
  • Able to use a phone and keyboard
  • Must be available to work on Saturday’s
  • Perform basic math and cash handling
  • Possess critical thinking skills

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Job Title: Full-Time System Administrator

Reports To:  VP of Accounting

Revision Date:  01/15

Job Summary: 

Under the supervision of the Network Administrator install software/hardware and troubleshoots problems on a network. Assists PC/LAN/WAN users with questions and/or problems.

Key Job Duties/Activities

  • Provide technical support to staff and system users so that the operational problems are resolved quickly and without significant interruption to service.
  • Participate in the set-up and maintenance of all computer equipment.
  • Assist in solving malfunctions of system hardware and software.
  • Log all malfunctions of the computer system and peripheral equipment.
  • Assist in the design and selection of application software.
  • Perform other duties as directed by Supervisor.

System Supervision

  • Network Administrator

Compliance:

This role requires keeping in compliance with company procedures and policies.

Job Requirements:

  • College degree in Information Technology or Computer Science or equivalent experience.
  • Experience working in IT is a plus.
  • Certifications in network operating systems are a plus.
  • Excellent organizational skills and the ability to multi-task.
  • Individual should be a self-starter and have an interest in learning and practice a leadership approach.
  • Excellent communication and interpersonal skills
  • Able to communicate and function professionally with all levels of personnel across the organization
  • Strong prioritization skills.

Essential Requirements  

  • Must be able to stand 8 hours straight.
  • Capable of lifting a 50lb box.
  • Able to use a phone and keyboard.
  • Perform after hours support duties to sustain networking systems and service levels.
  • Possess critical thinking skills.
  • Must have reliable transportation.