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COVID-19 UPDATES: Illiana Financial is here to help.

 

Effective Monday, June, 15, 2020:

 

  • Branch lobbies will be available to serve members by appointment only
  • To schedule an appointment, please call 708-891-7800
  • All teller transactions (deposits, withdrawals, etc.)  will continue to be available through the drive-up lanes only

 

Keeping our member's and employee's health in mind, we are committed to adopting new procedures to help slow and/or prevent the spread of COVID-19, therefore, the following precautions will be in place at each branch:

  • Plexiglass shields have been installed at service windows  
  • Daily cleaning of the lobby will be conducted
  • A limited number of members will be allowed in at a time
  • Children and friends will not be allowed in
  • Observe social distancing when entering and exiting the branch or when waiting either inside or outside the branch
  • Common areas (restrooms and coffee station) will be currently unavailable
  • The use of a facemask is mandatory
  • When wearing a mask, you will be asked to lower it briefly to verify your identity
  • A valid photo ID must be presented before entering

Staff will be available during regular business hours to assist you with any questions or concerns you may have by phone at 708-891-7800.

 

You may bank from virtually anywhere with our Illiana Mobile Application and Online Home Banking system along with other features:   

  • Online Banking: Access your accounts, check balances, real-time account transfers, make payments, see transactions and many more
  • Mobile Application for Android: Access your accounts, deposit checks, make payments,  transfer funds, see transactions, balances and important details like account and routing numbers
  • Mobile Application for Apple:  Access your accounts, deposit checks, make payments,  transfer funds, see transactions, balances and important details like account and routing numbers
  • You may also download Apple Pay, Google Pay and Samsung Pay

  Derrick Bay Tax Clients

Tax documents may be delivered to Derrick Bay through the following options:

  • Please call 708-891-7800 to make a drop-off appointment
  • First Lane at any of our drive-up locations may be used to drop-off documents
  • Security Guard will be accepting documents 

After Business Hours:

  • Night Deposit areas are available located in our drive-up area
  • Phone: 708-268-3032 
  • Fax: 708-891-8745
  • Email: derrickbay@aol.com
  • Derrick T. Bay, LLC- Tax Accounting Services  

 We are here to help during these very difficult times.

 If you have any questions, please feel free to contact us by calling 708-891-7800 or send us your inquiries through our "Contact Us" feature online.